servicestrategies.com
Support Supervisor Training
http://servicestrategies.com/training/management-development/support-supervisor
Skip to primary navigation. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Technology Support Supervisor Training Courses. This 3-day course is for individuals supervising or leading a team of support professionals. Created with support specific knowledge requirements incorporated, the course begins with personal leadership and communication skills, progresses to cr...
servicestrategies.com
Support Specialist Training
http://servicestrategies.com/training/individual-development/support-specialist
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Advanced Training and Certification for Technical Support Professionals. Post-class assistance is available through our Making It Stick. management workshop to ensure transfer of skills to the job and to help measure return on investment. Two-day instructor-led classes ar...
servicestrategies.com
World-Class Technical Support and Service Training Courses
http://servicestrategies.com/training
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Service and Support Training. World-Class Technical Support and Service Training Courses. Service Strategies offers courses in several delivery formats including Online Training Courses, Private Onsite Training Courses and Public Training Courses. The instructor-led p...
servicestrategies.com
Strategic Planning for Service Organizations
http://servicestrategies.com/consulting-services/strategic-planning
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Support and Service Consulting. Develop a Clear Strategy for Your Technology Service and Support Operation. Our team of executive level service professionals, each has over twenty years of industry experience covering Support, eService, Field Service and Professional Serv...
servicestrategies.com
Service Assessment and Quality Performance Review
http://servicestrategies.com/consulting-services/service-assessments
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Support and Service Consulting. Leading Service Quality and Performance Assessments. Our proven service assessment methodology leverages a four step process that includes interviews and roundtables with key executives and individual contributors, discussions and site visi...
servicestrategies.com
eServices Consulting
http://servicestrategies.com/consulting-services/eservices-consulting
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Support and Service Consulting. Improve Your eServices and Online Technical Support Programs. Online Technical Support Performance. Our team of executive level service professionals each has over twenty years of industry experience covering eService, Technical Support, Fi...
servicestrategies.com
Resident Engineer Workshop
http://servicestrategies.com/training/educational-workshops/resident-engineer
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Turning Resident Engineers into Brilliant Service Professionals. Turning Resident Engineers into Brilliant Service Professionals. The Transformation: From Traditional Service Provider to Brilliant Service Professional. Building Trust with Your Clients. Service and support...
servicestrategies.com
Service Industry Training and Education Programs
http://servicestrategies.com/training/individual-development
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Service Industry Training and Education Programs. Tailoring class exercises to real world situations your team encounters. The use of role playing exercises and case studies to apply the skills in class. This 1-day course introduces entry-level service representatives to ...
servicestrategies.com
Support and Service Consulting | Service Strategies
http://servicestrategies.com/consulting-services
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Support and Service Consulting. Support and Service Consulting. Service and Support Consulting and Service Quality Assessments. Quality Support and Service Consulting. Upcoming U.S. Classes. Nov 1 - 3 Orlando, FL. Oct 3 - 7 Seattle, WA. Jan 16 - 20 Raleigh, NC. The Servic...
servicestrategies.com
Strategic Account Management Workshop for Key Accounts
http://servicestrategies.com/training/educational-workshops/strategic-account-management
Skip to primary navigation. Skip to primary sidebar. Course & Event Registration. Service and Support Consulting, Training and Certification. Certified Field Service Managers. Career Certification Exam Center. SCP Features and Benefits. Strategic Account Management Workshop. Strategic Account Management Workshop. Become a Top Performing Strategic Account Manager. Understand the four core competencies of top performing Strategic Account Managers. Handle escalations effectively and efficiently. Support and...