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Sunday, October 20, 2013. Verint Case Study: How the call recording option brings influential changes to Call Centres' operational effectiveness. A department audit was carried out to review staff, processes and technology, and a dedicated customer care team was set up. Comprising four staff plus a manager, this group’s principal function was to review and manage everything associated with customer care – from processes to complaints and the carrying out of customer satisfaction surveys. Seeking a strate...

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Sunday, October 20, 2013. Verint Case Study: How the call recording option brings influential changes to Call Centres' operational effectiveness. A department audit was carried out to review staff, processes and technology, and a dedicated customer care team was set up. Comprising four staff plus a manager, this group’s principal function was to review and manage everything associated with customer care – from processes to complaints and the carrying out of customer satisfaction surveys. Seeking a strate...
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Voxtron Middle East | voxtronme.blogspot.com Reviews

https://voxtronme.blogspot.com

Sunday, October 20, 2013. Verint Case Study: How the call recording option brings influential changes to Call Centres' operational effectiveness. A department audit was carried out to review staff, processes and technology, and a dedicated customer care team was set up. Comprising four staff plus a manager, this group’s principal function was to review and manage everything associated with customer care – from processes to complaints and the carrying out of customer satisfaction surveys. Seeking a strate...

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1

Voxtron Middle East: November 2012

http://voxtronme.blogspot.com/2012_11_01_archive.html

Wednesday, November 7, 2012. IRiS Enterprise SMS Platform - Voxtron ME. Sunday, November 4, 2012. 30 tips to improve your Call Quality Monitoring. Monitoring isn’t all about spotting problems and dealing with them. It’s also about identifying and amplifying positive messages. Even in today’s technologically sophisticated contact centers, a simple ‘thank you’ can work wonders. 1 Make good use of the information you gather. 2 Get the small things right. 3 It doesn’t have to be hi-tech. But you don’t ...

2

Voxtron Middle East: Verint Case Study: How the call recording option brings influential changes to Call Centres' operational effectiveness

http://voxtronme.blogspot.com/2013/10/verint-case-study-how-call-recording.html

Sunday, October 20, 2013. Verint Case Study: How the call recording option brings influential changes to Call Centres' operational effectiveness. A department audit was carried out to review staff, processes and technology, and a dedicated customer care team was set up. Comprising four staff plus a manager, this group’s principal function was to review and manage everything associated with customer care – from processes to complaints and the carrying out of customer satisfaction surveys. Seeking a strate...

3

Voxtron Middle East: October 2013

http://voxtronme.blogspot.com/2013_10_01_archive.html

Sunday, October 20, 2013. Verint Case Study: How the call recording option brings influential changes to Call Centres' operational effectiveness. A department audit was carried out to review staff, processes and technology, and a dedicated customer care team was set up. Comprising four staff plus a manager, this group’s principal function was to review and manage everything associated with customer care – from processes to complaints and the carrying out of customer satisfaction surveys. Seeking a strate...

4

Voxtron Middle East: May 2013

http://voxtronme.blogspot.com/2013_05_01_archive.html

Sunday, May 26, 2013. All Customer interactions possibilities available under a shade! To understand what we offer and what’s special about us, OR Call us @ 800 VOXTRON. Also watch our YouTube. Profile for more information. Subscribe to: Posts (Atom). All Customer interactions possibilities available . Voxtron Middle East (VME) is set up in Dubai, U.A.E with the objective to provide close support and guidance to our customers/prospects in this region. View my complete profile.

5

Voxtron Middle East: July 2012

http://voxtronme.blogspot.com/2012_07_01_archive.html

Sunday, July 29, 2012. 10 Commandments for Great Customer Service. Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates. The Ten Commandments of Customer Service. Effective listening and undivided attention are particul...

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Voxtron Middle East

Sunday, October 20, 2013. Verint Case Study: How the call recording option brings influential changes to Call Centres' operational effectiveness. A department audit was carried out to review staff, processes and technology, and a dedicated customer care team was set up. Comprising four staff plus a manager, this group’s principal function was to review and manage everything associated with customer care – from processes to complaints and the carrying out of customer satisfaction surveys. Seeking a strate...

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