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Amanda Santer: Zen and Inspiration

Amanda Santer: Zen and Inspiration. Tuesday, 24 March 2015. What you get if you mix a Direct Debit error, an apology letter and a conversation with a donor? I caught up with a friend the other day, who, knowing what I do always has an opinion. In fact he has an opinion on what I do because he is a supporter of charity - so his opinion comes from his experience and attitude to what the sector does from his experience. What wouldn't you have done? I quizzed, 'given back the money? Interesting I said, how w...

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Amanda Santer: Zen and Inspiration | zenandinpsiration.blogspot.com Reviews
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Amanda Santer: Zen and Inspiration. Tuesday, 24 March 2015. What you get if you mix a Direct Debit error, an apology letter and a conversation with a donor? I caught up with a friend the other day, who, knowing what I do always has an opinion. In fact he has an opinion on what I do because he is a supporter of charity - so his opinion comes from his experience and attitude to what the sector does from his experience. What wouldn't you have done? I quizzed, 'given back the money? Interesting I said, how w...
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Amanda Santer: Zen and Inspiration | zenandinpsiration.blogspot.com Reviews

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Amanda Santer: Zen and Inspiration. Tuesday, 24 March 2015. What you get if you mix a Direct Debit error, an apology letter and a conversation with a donor? I caught up with a friend the other day, who, knowing what I do always has an opinion. In fact he has an opinion on what I do because he is a supporter of charity - so his opinion comes from his experience and attitude to what the sector does from his experience. What wouldn't you have done? I quizzed, 'given back the money? Interesting I said, how w...

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Amanda Santer: Zen and Inspiration: January 2014

http://zenandinpsiration.blogspot.com/2014_01_01_archive.html

Amanda Santer: Zen and Inspiration. Monday, 20 January 2014. More on mobile - one charity's experience to date. Following on from the absolutely refreshing post. Last week from Paul de Gregorio. About mobile - I wanted to add my two pence worth. We've been offering Regular Giving via mobile for just over a year now at Sense. So still early days, but I wanted to echo and add a couple of other points from my experience to date. I stress this is just one experience of one charity. One of the barriers to cli...

2

Amanda Santer: Zen and Inspiration: What Donors can learn from surveys

http://zenandinpsiration.blogspot.com/2014/10/what-donors-can-learn-from-surveys.html

Amanda Santer: Zen and Inspiration. Wednesday, 22 October 2014. What Donors can learn from surveys. I am very much in favour of supporter surveys - ultimately if executed properly it can genuinely result in improving what we do as fundraisers and more widely as organisations. That is of course the point - hopefully. We learn new things about our supporters that can help us find other supporters, and it is a useful communication to provide supporters with other ways to engage with us. A great animal welfa...

3

Amanda Santer: Zen and Inspiration: August 2013

http://zenandinpsiration.blogspot.com/2013_08_01_archive.html

Amanda Santer: Zen and Inspiration. Wednesday, 7 August 2013. The devil is in the detail. I saw this train ad the other day from First Direct - I can't quite recall the offer as I filtered it out as not being relevant. But I actually quite liked this bit. That it utilised the small print. If you can't see it easily, it starts with 'Still with us? Why do we need small print at all? Thanks for stopping by. Subscribe to: Posts (Atom). Thank you for stopping by. This is just a place for my musings and th...

4

Amanda Santer: Zen and Inspiration: May 2014

http://zenandinpsiration.blogspot.com/2014_05_01_archive.html

Amanda Santer: Zen and Inspiration. Saturday, 31 May 2014. How are you making your supporters feel? In an industry that should be about building relationships with the people who support our vital work, it strikes me that we do not leverage those relationships to their best effect. In fact in some cases we seem to be oblivious to the opportunities or choosing to ignore the chance to turn every transaction into a positive interaction with our supporters. Don't get me wrong, my friend isn't going to end hi...

5

Amanda Santer: Zen and Inspiration: How are you making your supporters feel?

http://zenandinpsiration.blogspot.com/2014/05/how-are-you-making-your-supporters-feel.html

Amanda Santer: Zen and Inspiration. Saturday, 31 May 2014. How are you making your supporters feel? In an industry that should be about building relationships with the people who support our vital work, it strikes me that we do not leverage those relationships to their best effect. In fact in some cases we seem to be oblivious to the opportunities or choosing to ignore the chance to turn every transaction into a positive interaction with our supporters. Don't get me wrong, my friend isn't going to end hi...

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The younger sister of Queer Ideas. Subscribe to this blog's feed. Follow me on Twitter. What's this all about? Ways of getting the best creative for charities, whether you're producing it yourself, working with an in-house team, freelancers or an agency. Copy Aline Reed, Joanna Gaunt, Felix Davey, Margaux Smith, Steve Lynch, Wainani Dombrowski Art direction Bex Martin, Tom Fincham. Find out more about Bluefrog. Annual and Regular Giving Conference. Creating time to think. Direct marketing general election.

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The younger sister of Queer Ideas. Subscribe to this blog's feed. Follow me on Twitter. What's this all about? Ways of getting the best creative for charities, whether you're producing it yourself, working with an in-house team, freelancers or an agency. Copy Aline Reed, Joanna Gaunt, Felix Davey, Margaux Smith, Steve Lynch, Wainani Dombrowski Art direction Bex Martin, Tom Fincham. Find out more about Bluefrog. Annual and Regular Giving Conference. Creating time to think. Direct marketing general election.

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The younger sister of Queer Ideas. Subscribe to this blog's feed. Follow me on Twitter. What's this all about? Ways of getting the best creative for charities, whether you're producing it yourself, working with an in-house team, freelancers or an agency. Copy Aline Reed, Joanna Gaunt, Felix Davey, Margaux Smith, Steve Lynch, Wainani Dombrowski Art direction Bex Martin, Tom Fincham. Find out more about Bluefrog. Annual and Regular Giving Conference. Creating time to think. Direct marketing general election.

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The younger sister of Queer Ideas. Subscribe to this blog's feed. Follow me on Twitter. What's this all about? Ways of getting the best creative for charities, whether you're producing it yourself, working with an in-house team, freelancers or an agency. Copy Aline Reed, Joanna Gaunt, Felix Davey, Margaux Smith, Steve Lynch, Wainani Dombrowski Art direction Bex Martin, Tom Fincham. Find out more about Bluefrog. Annual and Regular Giving Conference. Creating time to think. Direct marketing general election.

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Amanda Santer: Zen and Inspiration

Amanda Santer: Zen and Inspiration. Tuesday, 24 March 2015. What you get if you mix a Direct Debit error, an apology letter and a conversation with a donor? I caught up with a friend the other day, who, knowing what I do always has an opinion. In fact he has an opinion on what I do because he is a supporter of charity - so his opinion comes from his experience and attitude to what the sector does from his experience. What wouldn't you have done? I quizzed, 'given back the money? Interesting I said, how w...

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