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A DETERMINED Life - A Determined Life

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A DETERMINED Life - A Determined Life | adeterminedlife.com Reviews

https://adeterminedlife.com

leadership motivation coaching speaker keynote

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1

Bio - A DETERMINED Life

http://www.adeterminedlife.com/bio.html

I have authored eight books, and these are three of my favorites:. My Life; Ignored! Life is Too Short To Ignore Yours! The Professional Association; Cultivating Leaders and. Harnessing the Power of Community. The Teenager’s Guide to Life, Liberty, and the Pursuit of Happiness; A Parent’s Gift. I have been a candidate for congress twice and governor once. I ask that you don’t hold that against me!

2

Presentations - A DETERMINED Life

http://www.adeterminedlife.com/presentations.html

Living Life as a Rock Star! Category: Inspirational, Motivational. Audience: Designed for groups of 200 to 10,000. Audiovisual Requirements: Lavaliere mic, 4 hand held mics, 4 bar style stools, spotlight, large projection screen, PA system,. This keynote presentation is designed to get the audience rockin, laughing, singing, and feeling great about life! Inspire salespeople, customer service agents, inside sales agents, IT service and support, healthcare workers, and even Lawyers. This is so universa...

3

A DETERMINED Life - A Determined Life

http://www.adeterminedlife.com/index.html

Speaker, Author, Living Life; Ignored! A Message from Rich Hand:. My mission is simple; To help motivate and inspire people to take action in life. The difference between successful people and everyone else is they have taken action on their ideas and dreams. I want to help your group take the step toward action by presenting stories and ideas designed to inspire people to take that difficult step. It's Never Too Late, Until It's Too Late". What are you DETERMINED to do with your life?

4

A DETERMINED Life - Life Line

http://www.adeterminedlife.com/life-line.html

Lifecycle of the Call Center. I was on a conference call recently with my fellow teammates giving updates on the call centers we are responsible for on a weekly basis. The call had all of the components of what anyone in the industry would expect; performance metrics, coaching and scheduling compliance, attrition, new agent transitions from training to production, and Operation Manager Challenges and opportunities. Do executives really know how to measure and manage the call center? I believe the project...

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I'm Not a Smart Man But....: Setting the Stage for Why I'm Supporting Mitt Romney...part two...the issues...

http://kenhand.blogspot.com/2011/11/setting-stage-for-why-im-supporting.html

I'm Not a Smart Man But. WwwKenHand.blogspot.com , 678-637-1572 , KHand1329@aol.com. Monday, November 28, 2011. Setting the Stage for Why I'm Supporting Mitt Romney.part two.the issues. To understand why I’m supporting Mitt Romney, I will first discuss the issues which are important to me and many of you. I won’t go into a lot of detail, but hopefully it will be enough to make the issues (and my position) clear. We need a president who believes in SMART objectives for our military;. T - Time Sensitive.

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: Special Edition with Song Writer/Musician Pete Cassani

http://adeterminedlife.blogspot.com/2015/04/special-edition-with-song_16.html

Thursday, April 16, 2015. Special Edition with Song Writer/Musician Pete Cassani. You may have heard. Link to our interview. The true value of what Pete has accomplished in his life is to be true to himself. When I think about what Pete just said right there I have to wonder, am I doing something I can say “there is nothing like it”. I do have parts of what I do that I get that feeling. I hope we all do. I hope you listen to this interview but I really hope you support him by buying a song from this site.

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: $70,000 Minimum Wage

http://adeterminedlife.blogspot.com/2015/04/70000-minimum-wage.html

Wednesday, April 15, 2015. 70,000 Minimum Wage. This CEO decided on a $70,000 Minimum Wage: What minimum wage could we provide to our front line that would guarantee a better return? One of the biggest issues in a call center is attrition. We spend a lot of money and resources hiring, training, and onboarding new employees. What if we raised the wage for our specific industry to 30% higher than our competition for employees in the area? Would it reduce our attrition and improve productivity? Will people ...

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: Can the Call Center Be Replaced by Social Media and Technology?

http://adeterminedlife.blogspot.com/2015/04/can-call-center-be-replaced-by-social.html

Friday, April 3, 2015. Can the Call Center Be Replaced by Social Media and Technology? Before we answer the provocative question of whether or not we can operate businesses without call centers we must first answer a few basic questions to lay the ground work. Why do people call a contact center? What do others do to get a service if they don’t call a center? What services do we provide and can they be delivered in a self-service model? Why do people call a center? The sales of tickets in the airlines ar...

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: The Future of Work

http://adeterminedlife.blogspot.com/2015/04/the-future-of-work.html

Friday, April 3, 2015. The Future of Work. The current employment rate is 5.5% but that doesn’t tell the real story. Over ninety three million Americans are not working. The unemployment rate when factored in is over 10%. Could this become the norm? Can our economy survive when so many people are not producing in our economy? What if this is not about government policies but more about the nature of work and jobs? The exponential growth of social media platforms has reduced the need for some businesses a...

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: Do you have “Alternate Online Personality” syndrome?

http://adeterminedlife.blogspot.com/2015/04/do-you-have-alternate-online.html

Thursday, April 23, 2015. Do you have “Alternate Online Personality” syndrome? Recently I watched in amazement the number of people in shopping areas, restaurants, and public places totally engaged with their cell phone or as they say “smart” phone. The phone may be smart but as a society are we heading in a “smart” direction? We become part of the “norm” as every empty moment is filled with people looking into or typing a note into their technology gadget. There are many good things about technology and...

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: April 2015

http://adeterminedlife.blogspot.com/2015_04_01_archive.html

Thursday, April 30, 2015. I am a Service Advocate. Customer Service passé? Should we abandon the term “Customer Service Representative”? If you are in the profession of providing a product or service to others, and most of us are, isn’t what we do more aligned with the term “Customer Advocate”? Words mean things. Customer service has been around since the dawn of time and little has changed. Maybe customer service hasn’t changed because we have been defining it with such a generic term? If you are not a ...

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: Why Customers Become Difficult…

http://adeterminedlife.blogspot.com/2015/04/why-customers-become-difficult.html

Thursday, April 23, 2015. Why Customers Become Difficult…. Have you ever wondered why customers enter into a conversation with our representatives seemingly annoyed? Your agents have answered a call and it seems as if the customer becomes unreasonable without the consideration of the agent that is trying to help the customer? Subscribe to: Post Comments (Atom). I am a Service Advocate. Customer S. Want to lower the cost in the contact center? Why Customers Become Difficult…. 70,000 Minimum Wage. Simple t...

adeterminedlife.blogspot.com adeterminedlife.blogspot.com

A Determined Life: The Way We Review Movies = How We Review Our Customer Experience

http://adeterminedlife.blogspot.com/2015/04/the-way-we-review-movies-how-we-review.html

Friday, April 3, 2015. The Way We Review Movies = How We Review Our Customer Experience. The New Business Model is Collaboration. We are seeing collaboration winning over competition because the consumer is driving the market. Social media is not the end all in the organization’s strategy, but it has given the consumer and customer a seat at the table in every board room in the nation. We need to listen to them. After all; isn’t that who we are serving anyway? Subscribe to: Post Comments (Atom). The Way ...

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A Determined Life

Thursday, April 30, 2015. I am a Service Advocate. Customer Service passé? Should we abandon the term “Customer Service Representative”? If you are in the profession of providing a product or service to others, and most of us are, isn’t what we do more aligned with the term “Customer Advocate”? Words mean things. Customer service has been around since the dawn of time and little has changed. Maybe customer service hasn’t changed because we have been defining it with such a generic term? If you are not a ...

adeterminedlife.com adeterminedlife.com

A DETERMINED Life - A Determined Life

Speaker, Author, Living Life; Ignored! A Message from Rich Hand:. My mission is simple; To help motivate and inspire people to take action in life. The difference between successful people and everyone else is they have taken action on their ideas and dreams. I want to help your group take the step toward action by presenting stories and ideas designed to inspire people to take that difficult step. It's Never Too Late, Until It's Too Late". What are you DETERMINED to do with your life?

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A determined man

Saturday, 26 April 2014. The power of Yes I can. When your tired it is easy to believe you can't do something. This is the biggest mistake. I don't know what else was on his list but maybe he thought of writing a book. It is said there is a book in everyone. Well here is the book produced by a lady I am proud to say I know. It is the first book she has published after raising 3 boys. Stephen's Story - When life gives you cancer. Friday, 25 April 2014. Grateful for Staus Quo. Friday, 4 April 2014.

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