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Human factors

Fighting for a user-friendly world

http://humanfactors.co.nz/

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Human factors | humanfactors.co.nz Reviews
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Fighting for a user-friendly world
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2 articles
3 by diane
4 and internationally
5 make sure you
6 the look
7 staff profiles
8 public sector examples
9 cheating
10 some final ideas
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Human factors | humanfactors.co.nz Reviews

https://humanfactors.co.nz

Fighting for a user-friendly world

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humanfactors.co.nz humanfactors.co.nz
1

Human factors — Page 2

http://www.humanfactors.co.nz/page/2

Fighting for a user-friendly world. Omotenashi – Service in Japan. I have just returned from a short holiday in Tokyo. I had already heard about the impressively high level of service people usually experience in Japan, and now that I’ve been there I can only confirm, that being a customer in Japan feels absolutely great. I can only talk for the Tokyo region, since I […]. Read the full article →. Please care about your customers…. Read the full article →. 8220;Open” Government 2010? The Adobe CS5 Roadsho...

2

Adobe MAX 2010

http://www.humanfactors.co.nz/2010/11/adobe-max-2010

Fighting for a user-friendly world. This year I wasn’t able to attend MAX, Adobe’s huge conference that attracts thousands of attendees each year. But luckily both keynotes and all sessions have been recorded and can be watched at http:/ 2010.max.adobe.com/online/. 8211; what a perfect thing to do on a grey and rainy weekend! Comments… add one now. Previous post: An email from Lush – Fail. Next post: ASB Virtual Branch on Facebook. Responding to an RFP. Email from your Government. All the other stuff.

3

When it’s raining in Tokyo

http://www.humanfactors.co.nz/2010/08/when-its-raining-in-tokyo

Fighting for a user-friendly world. When it’s raining in Tokyo. It would be great to see a more reusable solution, using a plastic cover once and then throwing it into the rubbish bin doesn’t sound right to me. But it’s a start and certainly limits some risks associated with wet floors. Comments… add one now. Previous post: Omotenashi – Service in Japan. Next post: Wellington Flash Platform Codecamp 2010. Responding to an RFP. Email from your Government. ASB Virtual Branch on Facebook. All the other stuff.

4

ASB Virtual Branch on Facebook

http://www.humanfactors.co.nz/2010/11/asb-virtual-branch-on-facebook

Fighting for a user-friendly world. ASB Virtual Branch on Facebook. I do love talking about positive customer experience, have you noticed? And I just had a great experience, so I feel the urge to share it. Here it comes:. But she didn’t rest. She hunted down a representative of the insurance company ASB are working with, and when she called me again she was able to confirm that our insurance cover had been increased and that we’ll receive a confirmation letter and new invoice next week.

5

About

http://www.humanfactors.co.nz/about

Fighting for a user-friendly world. One day I realised that being annoyed by bad user experience alone wouldn’t change the world. I started getting more and more involved with the operational business in Ventego Creative. Usability Professionals’ Association) and fight for more user-friendliness in the world ever since. At daytime I’m a public servant in Wellington, New Zealand, where I save the web from awful websites one page at a time. Comments… add one now. Responding to an RFP. All the other stuff.

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Fighting for a user-friendly world. Responding to an RFP. I have recently been involved in reviewing responses to a government tender. The RFP process in general has seen quite a bit of criticism lately, both nationally. But at this point in time it seems to be a process that achieves what it is intended to achieve. Currently we simply don’t have a well thought through alternative that is both fair and transparent, so I won’t get into the pros and cons of the method in this post. Provide a well structure...

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Home Page

Ergonomics and Human Factors Unit. The Ergonomics and Human Factors. Unit is an affiliated unit of the Institute for Information Processing and Decision Making (IIPDM). The unit also provides commercial services such as:. Literature searches and preparation of bibliographies. Organization of seminars, courses and workshops. Working Team Human Machine Interaction. ECCE 2007 (London, August 28-31, 2007). Clips from the Two Driving Simulator Experiments.