julieparkerpracticesuccess.com
October 2016
https://julieparkerpracticesuccess.com/2016/10
Helpful Blogs and Sites. October 31, 2016. When I owned my dental practice, I had the roles of receptionist and practice manager. Not being confined to the surgery as most owner-dentists are, I relished the opportunity of being able to manage my business full-time. Delegating tasks never entered my mind. Why would it? I had the time and I had the enthusiasm to do it all myself. But I soon learned that I was missing out on two very big opportunities. What inspires team members? Delegating tasks to team me...
julieparkerpracticesuccess.com
June 2016
https://julieparkerpracticesuccess.com/2016/06
Helpful Blogs and Sites. June 30, 2016. June 30, 2016. When I bought my practice in 2003 I quickly learned that things were no longer straightforward. Whether I was organising finance for an equipment purchase, arranging a staff dinner or achieving a ‘well-planned for’ goal, the path always threw up ‘interesting’ barriers. I had read that “disappointment is the distance between expectations and reality”, and felt this to be true. In effect, I was setting myself up for disappointment again and again.
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julieparkerpracticesuccess.com
September 2016
https://julieparkerpracticesuccess.com/2016/09
Helpful Blogs and Sites. Why you MUST master your EI! September 30, 2016. I have always loved working with teams. Identifying and overcoming the barriers of achieving top performance has been a consistent source of enjoyment and satisfaction for me. I have found the key influencing factor that determines the quality of performance is the measure of our emotional intelligence, our ‘EI’. The success with which we deal with challenges, disappointment, stress and problems will fall to the level of our EI.
julieparkerpracticesuccess.com
Don’t Dumb Me Down!
https://julieparkerpracticesuccess.com/2017/01/16/dont-dumb-me-down
Helpful Blogs and Sites. Don’t Dumb Me Down! January 16, 2017. January 20, 2017. The lesson I am going to tell you about was a big one for me. It has stayed with me, and I tell the story to anyone who will listen. A couple of years later, and despite being very happy, I decided a change would be exciting and took a sales position that a colleague offered me. Even though only a few months had passed, I started to experience quite dramatic effects from working in this environment. I recalled how I would &#...
julieparkerpracticesuccess.com
May 2016
https://julieparkerpracticesuccess.com/2016/05
Helpful Blogs and Sites. How I Got Clear with Staff. May 29, 2016. June 9, 2016. Have you ever been surprised by a staff-member tending their resignation? You shouldn’t be. I say they should have felt safe enough, and seen you open enough, to share their feelings before it came to quitting. More on that in a minute…. In my early days of staff management, I never used to ask people if they were satisfied in their role. What if they said ‘no’? One-on-One Discussions: Every few months, when the opportunity ...
julieparkerpracticesuccess.com
Page 2
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Helpful Blogs and Sites. Why do you and your team come to work? February 13, 2017. February 20, 2017. A successful Practice is much like a successful human being: those who thrive are those who access their passion and their skills, who discover how to adapt to their constantly changing environments, and who are able to effect lasting useful behavioural changes. People develop bad habits. When you do this, there will be many wonderful reasons why you and your team come to work! February 7, 2017. A number...
julieparkerpracticesuccess.com
JulieParkerPracticeSuccess
https://julieparkerpracticesuccess.com/author/julieparkerpracticesuccess
Helpful Blogs and Sites. 8220;How did you find out about us? March 15, 2017. 8220;How did you find out about us? 8221; is one of the most important questions to ask. The long-term success of your dental practice depends upon its sustainability. And you will only be sustainable if you attract a steady stream of new patients. When patients are asked “How did you find our practice? 8220;Sally, how did you find out about our practice? There are a number of opportunities to have this referral discussion with ...
julieparkerpracticesuccess.com
I think I may be brilliant!
https://julieparkerpracticesuccess.com/2017/01/12/i-think-i-may-be-brilliant
Helpful Blogs and Sites. I think I may be brilliant! January 12, 2017. I may be brilliant. In fact, I have a feeling we are all brilliant, all the time. The number of times that I have felt trapped in a challenge without direction are too numerous to say. The problem plays over monotonously in my head. I feel an urgency to find answers. Unhelpful thoughts like “why me? 8221; and “why now? 8221; take the place where constructive assessment should be. But, luckily, I have realised I am brilliant! We exist ...
julieparkerpracticesuccess.com
July 2016
https://julieparkerpracticesuccess.com/2016/07
Helpful Blogs and Sites. The Danger of Choosing Efficiency Over Function. July 29, 2016. January 24, 2017. Technology is a marvellous thing. Clinically it has transformed how dentistry is performed, and provides an amazing range of treatment options for patients. So too there have been great changes in how the tasks of reception are executed. For example, appointment confirmations. Software allowed for confirmation via SMS, and completion of the task takes just seconds. But I always felt that mor...Remin...
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