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AmerikaLink: Pros, Cons of Outsourcing Your Call Center Service
http://amerikalinkblog.blogspot.com/2016/12/pros-cons-of-outsourcing-your-call.html
Friday, December 30, 2016. Pros, Cons of Outsourcing Your Call Center Service. Since the beginning of the industrial age, companies have sought to lower costs without compromising the quality of their services. Today, a new device or technological advancement comes along practically everyday, improving business communications. There are, however, pros and cons. High Quality at a Low Cost. Concerns of outsourcing call center services. There are advantages and disadvantages in any business. Fortunately...
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AmerikaLink: April 2016
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Thursday, April 28, 2016. Four Signs of Poor Call Center Services You Must Keep an Eye Out For. Key Factors to Consider in Choosing a Customer Service Call Center. Wednesday, April 27, 2016. Sealing the Deal with an Outsourcing Company. Finding the right call center to cater to your outbound services needs can be tedious and overwhelming, especially with all the available options out there. While variety is good, you don’t want to spend too much time looking around for the right one to work with. Monday,...
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AmerikaLink: March 2016
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Thursday, March 31, 2016. Mobile Customer Service: Call Center Services’ Next Frontier. In October 2014, the number of active mobile devices exceeded the number of people on earth, with mobile phones breaching the 7.22 billion mark against only 7.19 billion people recorded by the U.S. Census. Friday, March 25, 2016. 3 Unexpected Advantages of Call Center Outsourcing. When people think “call center,” the first thing they imagine are employees answering calls from customers with concerns or com...Some of t...
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AmerikaLink: February 2016
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Monday, February 22, 2016. What to Look For When Outsourcing a Call Center. Monday, February 15, 2016. Using a Call Center Can Benefit Your Business. Your call center is one of the key areas that impact customer satisfaction, and you may understand fully how important it is to your business. However, you may also understand that there are costs associated with keeping it in house, such as paying for high domestic labor and in-house office space. Monday, February 8, 2016. Monday, February 1, 2016. We are ...
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AmerikaLink: October 2016
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Monday, October 31, 2016. Call Center Adjustments for the Future. Part of owning a business involves changing throughout the years. New trends are always popping up, which seems to be the case in the call center industry. If you are working with a call center, make these adjustments to prepare you for the future and prevent you from stifling growth. Utilize Call Center Analytics. Friday, October 28, 2016. Tap into the Hispanic Market Goldmine with a Trusted Baja Call Center. If you’re an entreprene...
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AmerikaLink: Business Process Outsourcing Companies on the Rise
http://amerikalinkblog.blogspot.com/2016/12/business-process-outsourcing-companies.html
Friday, December 23, 2016. Business Process Outsourcing Companies on the Rise. An increasing number of companies are starting to outsource non-core competencies by hiring third-party service providers. These providers, known as business process outsourcing companies, can manage all the functional areas of a business that would otherwise involve auxiliary processes, thereby allowing their clients to focus on core business concerns. Business processes can be carried out more swiftly since the external serv...
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AmerikaLink: January 2016
http://amerikalinkblog.blogspot.com/2016_01_01_archive.html
Tuesday, January 19, 2016. Should You Set Up Your Own or Seek Help from Call Center Companies? Call Center Services: Choosing the Right Provider to Take Your Calls. Business Process Outsourcing: Reliable Workload Solution for Companies. Thursday, January 14, 2016. Outsourced Customer Service: How to Avoid Alienating Your Customers. Subscribe to: Posts (Atom). For more information, visit AmerikaLink.com. Should You Set Up Your Own or Seek Help from Call . Call Center Services: Choosing the Right Provider .
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AmerikaLink: January 2017
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Wednesday, January 25, 2017. Making Your Customers Happy with Customer Support. The customer is always right, but are they always heard? Small businesses often find that an increase in demand can results in an increase in disconnect with their customers. The disconnect comes as the ratio between sales representatives and consumers increases. Call center outsourcing companies. Saturday, January 21, 2017. 3 Questions to Help You Decide Whether to Hire a Call Center Service. The quality of customer service.
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AmerikaLink: May 2016
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Thursday, May 26, 2016. The Advantages of Call Center Outsourcing Companies to Your Business. Wednesday, May 25, 2016. Know the Role of Inbound Call Center Services for Your Small Business. Tuesday, May 24, 2016. Industry Growth: Using Call Center and Business Process Outsourcing. Monday, May 23, 2016. Why Your Small Business Should Consider Outsourced Customer Service. Monday, May 9, 2016. Signs You Need an Inbound Customer Care Service. Inbound call center services. Wednesday, May 4, 2016. Sunday, May ...
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